Friday, May 27, 2011

FOOD LION POLICY

UPDATED COUPON POLICY 2/14/11
http://www.foodlion.com/assets/docs/...ood%20Lion.pdf

In service of Creating Great Customer Experiences for you,
Food Lion stores will follow these steps when accepting coupons.
• We will only accept coupons that are in date and the product or purchase
requirements have been met.
• Competitor coupons will not be accepted in our stores.
• We will accept Manufacturer, Store, Internet and Catalina Checkout Coupons.
• Coupons with limits specified on them must be followed.
• No “cash back” will be given for coupons of any kind.
• Customers may not use more than (1) one coupon per item with a maximum
of (10) ten coupons for the same item per customer.
• We will only accept Internet coupons that appear to be originals.
• We will not accept internet coupons from other retailers.
• We will not accept FREE internet coupons.
• We will accept Manufacturer and Store coupons for FREE items.
• The value of the FREE item cannot exceed the purchase price of that item.
We reserve the right to limit the quantity of coupons that may be
redeemed in one shopping visit. We also reserve the right to refuse
any coupon that may appear to be fraudulent.

Does Food Lion double coupons?


As of May 2010 Food Lion does double coupons of $0.60 or less in certain areas. As of now this is reported to be a test program in limited areas (per the information we have it is in the Atlanta GA area only). Otherwise, Food Lion does not generally double coupons.

Where do I get Food Lion Internet Printable (FLIP’s) coupons?

They are available by signing up for the Shopper's Companion at Food Lion - foodlion.com



Is it possible to print FLIP’s more than one coupon?
Yes, if you have access to multiple computers. The link recognizes cookies on computers and will only allow you to print one time.


Is there a limit to how many Food Lion internet printables (FLIP’s) they will accept?

Yes. You may use one FLIP coupon per item, per transaction. For example, you can use one baby food FLIP, and one soda FLIP in one transaction. You cannot buy 2 sodas and use 2 FLIP’s.

To clarify, you can use only one of each KIND of FLIP per transaction, not just one per item.

For manufacturer internet printables, there is a policy limit of 10 of the same coupon so this would apply to IPs as well. However, store managers have been known to set their own limits regarding IPs and the policy states they reserve the right to refuse anything they feel is fraudulent.


Does Food Lion price match other store's sales?

Not at this time.


Can I use more than one manufacturer’s coupon on a B1G1 free promotion?

The official company line is yes, but YMMV according to your store manager. This also depends on how your store rings up each item that is part of a B1G1 sale (each rings up ½ price, or one rings up full price and the other rings up free).


Is there a limit to how many coupons I can use in one transaction?

According to corporate, you can use one coupon per item and a maximum of 10 of the same coupon.


Can I use coupons on clearance items?

Yes.


When does Food Lion post the weekly sale ads online?

Weekly, on Tuesday mornings. You can view them at
www.foodlion.com

No comments:

Post a Comment